Who we are
The website is operated by SOYO. We respect your privacy and are committed to protecting the personal information you share with us when using our website.
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to determine whether you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/.
After approval of your comment, your profile picture may be visible publicly in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images that contain embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may choose to save your name, email address and website in cookies. These cookies are for your convenience so you do not need to fill in your details again when leaving another comment. These cookies will last for one year.
If you visit our login page, a temporary cookie will be set to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, several cookies will be set up to save your login information and screen display preferences. Login cookies last for two days and screen options cookies last for one year. If you select “Remember Me”, your login will remain active for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie contains no personal data and simply indicates the ID of the article you just edited. It expires after one day.
Embedded content from other websites
Articles on this site may include embedded content such as videos, images, or articles. Embedded content from other websites behaves exactly the same as if the visitor had visited the other website directly.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.
E-commerce and orders
When you purchase products from our website, we collect information necessary to process your order. This may include:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment information
- Order history
This information is used to process orders, provide customer support, and improve our services.
Payments
Payments may be processed through third-party payment providers. We do not store full payment card details on our servers. Payment processors may collect data necessary to complete the transaction according to their own privacy policies.
Shipping and delivery
To deliver your order, we may share your name, shipping address, and contact details with logistics or delivery service providers. These providers only use your information for delivery purposes.
Analytics
Our website may use analytics tools such as Google Analytics to understand how visitors use the site. These tools may collect information such as:
- IP address
- Browser type
- Pages visited
- Time spent on the website
This information helps us improve website functionality and user experience.
Who we share your data with
We only share personal data with trusted services when necessary to operate our website. These may include:
- payment providers
- shipping companies
- analytics services
- spam detection services
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely so that we can automatically recognize and approve follow-up comments.
For users that register on our website, we store the personal information provided in their user profile. Users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Order information is stored for administrative, legal, and accounting purposes.
What rights you have over your data
If you have an account on this site or have left comments, you may request to receive an exported file of the personal data we hold about you.
You may also request that we erase any personal data we hold about you. This does not include data we are required to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Data security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse.
Changes to this policy
We may update this Privacy Policy from time to time. Updates will be posted on this page.
Contact information
If you have any questions regarding this Privacy Policy or how your data is handled, you may contact us through the contact page of our website.